For any questions, comments, concerns, or general assistance that will make your experience with us more convenient, please contact us below.
2273 Robinwood Ave.
Toledo, OH 43620
Placing and Order:
- To place orders please call 1-855-961-1100 or you can email us at [email protected].
- Most orders placed with Premium Truck Parts that are in-stock usually ship same day or next day. Because of this, Premium Truck Parts does not guarantee pre-shipping cancellations on any order’s with in-stock items.
- Email us at [email protected] as soon as possible. Most orders are transmitted almost immediately to our warehouses and we may not be able to cancel your order.
Pre-shipping Cancellations for Backordered Items:
- Back-ordered items may ship at any time. Because of this, Premium Truck Parts do not guarantee cancellations on any orders containing back order items.
- However, customers may submit a cancellation request for orders that have back ordered item’s by email [email protected]. Please allow 48 hours to ensure order has not shipped.
- All products sold by Premium Truck Parts are considered new, factory sealed & covered by manufacturer warranties unless obviously specified.
- If you find your package is not delivered in this condition, please contact us immediately at [email protected]. Premium Truck Parts does not offer any technical assistance. We cannot offer advice on compatibility of items. We are not technicians, only quality retailers with competitive prices.
- On most products we provide detailed specifications to obtain information about our products. Please contact the manufacturers for accurate answers to your technical questions and compatibility.
- Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time
Shipping Time Lines
- Most orders get shipped within 2 to 3 business days upon payment.
- Please allow 3-7 business days for items which may not be in stock.
- The delivery time for UPS & FedEx ground is 3 to 5 business days.